Unemployed Graduate Program: Telemarketer
Introduction:
AVBOB, in partnership with YES initiative, is hosting a YES Graduate Programme for youth that has achieved excellent results. If you understand Sales process and dynamics, and have interest for financial intermediary practice, you are encouraged to take up this opportunity.
Specification:
The criteria is as follows:
Must be a South African citizen
Must be under the age of 35
Must be unemployed
Sales and Target driven
THE IDEAL CANDIDATE SHOULD HAVE:
Achieved a three year qualification with a recognised public institution, or Tvet College.
RE 5 and FAIS recognised qualification will be an advantage.
High proficiency in English (Ability to speak and understand).
Fluency of an African languages will be an advantage.
Mathematics / Accounting (School Subject).
Computer skills is a MUST (must be able to work on a PC).
Data capturing
Report writing
Client Services or Customer Care Course (Advantage).
Requirements:
EXPERIENCE REQUIRED FOR THE POSITION:
Customer service or sales experience will be an advantage.
Call Centre experience will be an advantage.
Sound knowledge of sales techniques.
Knowledge of telephone etiquette.
Advanced computer literacy in e-mail and MS Office & Windows will be an advantage.
COMPETENCIES:
Planning.
Organising.
Written communication.
Commercial awareness.
Innovating.
Problem solving and analysis.
Persuasiveness.
Oral communication.
Interpersonal sensitivity.
Flexibility.
Resilience.
Accuracy.
Job Closing Date: 26/11/2020
